Our cleaning process requires your bracelet to be submerged in a mild jewelry cleanser and utilizes the process of tumbling. Due to the differences in craftsmanship, overall age and delicate nature of charms, My Charmed Life will send a follow-up email alerting you of receipt of your bracelet and upon review of your piece, we will advise of any recommendations regarding the cleaning and repair of your bracelet. After inspecting the charm attachments, My Charmed Life will replace up to ten (10) charm attachments with 7mm, sterling silver split rings, if necessary. My Charmed Life is not be responsible for any damage of enameling, cz/precious stones or weakened charm pieces. This service is intended for .925 sterling silver and is not intended for gold and non-precious metals. Photos will be taken before and after cleaning.
Please send bracelet (s) via an insured shipping method to:
5446 W. Wilson Ave, Suite 100
Chicago, IL 60630
We will send your bracelet back to you via the shipping method you selected on your order.
If charms were also included on this order but intended to be attached to the bracelet being cleaned, the loose charms will be shipped with the cleaned bracelet.
Should you have any questions prior to ordering this service, take a photo of your bracelet and email it along with your question to firstname.lastname@example.org